Free Shipping Online for Orders Over $150. Shop Now

Service & Repairs

Jewellery Repair

We pride ourselves on customer service, from repairs to custom designing fine jewellery. Our dedication shows, the store has received numerous customer service awards and is regularly voted best jeweller in the Okanagan. Customers just like to drive up, and they appreciate that they don’t have to wade through a mall to find the perfect gift for someone special.

Making beautiful things like new again

From our West Kelowna store, our on-site master goldsmith is here to accommodate your timeframe for jewellery repairs. And since our overnight repair items are vault-secured, you get peace of mind with your service. Beautiful repairs that are reasonably priced and stress-free. It’s a fun and rewarding way to breathe new life into your lovely pieces.

What our customers love:

Free estimates on precision jewellery repairs. Complimentary coffee while you wait for your professional repair assessment. Flexible availability of master goldsmiths to meet your expectations. Lifetime cleaning and inspection on the house for jewellery purchased here. Your first sizing on a JK Schmidt purchased ring done for free on same day or next day.

Whether you are new to owning fine jewellery or have a trunk full of precious things, you might have some questions that you’re not sure are ‘normal’. We welcome you! We’ve heard it all. Take a look at some of our often-asked questions. For additional inquiries, please do not hesitate to call or email to speak with a JK Schmidt customer care representative.

Why does my white gold ring look yellowish?

White gold items are rhodium plated to make them reflect and shine like chrome. This plating wears off over time due to regular wear and any heat applied for sizing or repairs. Occasional rhodium plating is required to return the item back to that stunning white chrome finish. Stop by for a free estimate on your precious white gold item!

How often should I have my jewellery checked?

We recommend coming in twice a year for a free coffee and an examination of your lovely pieces! Because wouldn’t you rather catch a loose diamond or bent prong before it is lost? Your assessment and cleaning is always free when you’ve purchased your items at JK Schmidt Jewellers!

Is it OK to wear my gemstone rings every day?

We wouldn’t recommend it. Most gemstones are not as hard as diamonds and therefore are more susceptible to scratches and breaking. Diamond engagement rings are typically made in heavier settings for everyday wear; gemstones are not. Save your gemstones for occasional wear; treat it as the treat of fine jewellery!


I'm currently out of stock but order me now and secure your order to be processed as soon as I arrive. Any questions, email us. Thank you!