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Service & Repairs

Jewellery Insurance Claims

Efficient and easeful insurance claims

If this is your first time making a jewellery insurance claim, you might have some questions about the process. Our experience with jewellery insurance claims makes us a sound go-to for your needs during this difficult and sometimes confusing time. We are here to assist with accurate, efficient service at no charge to prepare your claim.

How to start the claim process

Before you call to make an appointment for your insurance claim at our shop, write down as much information about your lost or stolen jewellery as possible, in as much detail as you can remember.

If you can gather receipts, appraisals, bills of sale, pictures and/or certificates for the lost or stolen items, doing so can help make the process quicker and more precise.

Here are the types of details we are looking for:


  • Metal
  • Karat
  • Length
  • Style
  • Weight

Example of full description: Gold chain, 10kt, twenty-two inches, box link, six grams.


  • Gender
  • Brand
  • Model number
  • Bracelet
  • Material

Example of full description: Ladies Bulova, 56G55, leather strap, gold tone.  


  • Style
  • Metal karat
  • Weight
  • Gemstones (number, size and quality)

Example of full description: Engagement ring, 14kt, five grams, half carat diamond, SI1/G-H.


  • Style
  • Metal karat
  • Gemstones (number, size and quality)

  Example of full description: Studs, 18kt, diamonds, 0.75ct tw, VS2/H with 12 x 2mm AA quality emeralds.

Next steps to replacing your valuable jewellery

Upon receiving your information about your items during your appointment, our insurance claim expert researches the data to determine the replacement costs, develops a thorough insurance estimate, sends a fax estimate to your insurance adjuster and submits a copy to you. This process typically takes 2-3 business days.

After your estimate is approved by your adjuster, come in to JK Schmidt Jewellers for attentive care in assisting your selection, order or custom replacement. All you pay is the deductible (if any).

Making life easier during tough times

Filing an insurance claim for lost, stolen or damaged jewellery can feel overwhelming during an already challenging time. Let the experts at JK Schmidt Jewellers ease some of the weight of replacing your precious items.  

Need an insurance claim today?

I'm currently out of stock but order me now and secure your order to be processed as soon as I arrive. Any questions, email us. Thank you!