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FAQs

Sizing and Alterations

Sizing and alterations are available through our Repairs Department. Charges vary, depending on the item and amount of adjustment required.

If you require more information about sizing and alterations, please email us at info@jkschmidt.ca

Or call 1.250.768.7353

Diamond size is stated when possible, if you would like to inquire about a larger or better quality diamond please call the store.
1.250.768.7353
info@jkschmidt.ca

How do I return an item?

If you’re not absolutely satisfied with your JK Schmidt Jewellers purchase, you can return your item(s) for a refund or exchange within 7 days of purchase. Returns or exchanges are accepted on items in resalable condition. The customer is responsible for all return and exchange shipping costs. We recommend using a trackable shipping service to ensure your returned item reaches us. Shipping charges are non-refundable. Sale items, display items, Gift Cards, Family Jewellery and engraved items are Final Sale and cannot be returned. See our full policy here.

Want 10% off?
Red Ribbon Sale Days are coming!

Red Ribbon Sale
Days are coming!

Cyber Month, Red Ribbon Sale Days and Gift-with-purchase events are coming! Get early access to everything — plus 10% off* your first full-price order in-store or online.

*10% Off excludes sale items.

I'm currently out of stock but order me now and secure your order to be processed as soon as I arrive. Any questions, email us. Thank you!